:root{--teal-50:#eaf6f1;--teal-100:#cde9df;--teal-300:#6fc9b4;--teal-500:#149a7f;--teal-600:#0f7d67;--teal-700:#0c5a4b;--gold-100:#fbf0d6;--gold-300:#eccb7e;--gold-700:#8a6516;--brick:#b0413a;--brick-bg:#f7e7e5;--blue:#2f5fae;--blue-bg:#e8f0fb;--slate:#5b6b66;--mute:#9aa8a2;--border:#e3e8e6;--white:#fff;--canvas:#f6f8f7;--ink:#16241f;--r-sm:8px;--r-md:11px;--r-lg:16px;--sh-sm:0 1px 2px rgba(0,0,0,.05);--sh-teal:0 8px 20px rgba(20,154,127,.18)}*{box-sizing:border-box}body{margin:0;font-family:Anek Latin,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--canvas);color:var(--ink)}.splash{display:flex;height:100vh;align-items:center;justify-content:center;color:var(--slate)}.muted{color:var(--slate)}.small{font-size:12.5px}.sub{font-size:12.5px;color:var(--slate)}.sec-lab{font-size:11px;font-weight:700;letter-spacing:1px;text-transform:uppercase;color:var(--mute)}.btn{font-family:inherit;font-size:14px;font-weight:600;padding:10px 16px;border-radius:var(--r-md);border:1px solid var(--border);background:var(--white);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:6px}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.primary{background:linear-gradient(135deg,var(--teal-500),var(--teal-600));color:#fff;border-color:transparent;box-shadow:var(--sh-teal)}.btn.ghost{background:var(--white);color:var(--ink)}.btn.danger{background:var(--brick-bg);color:var(--brick);border-color:#e9c4be}.btn.block{width:100%}.btn.sm{padding:6px 11px;font-size:12.5px}.err{background:var(--brick-bg);color:var(--brick);border:1px solid #e9c4be;padding:11px 14px;border-radius:var(--r-md);font-size:13.5px;margin:12px 0}.banner{padding:12px 15px;border-radius:var(--r-md);font-size:13.5px;margin-bottom:14px}.banner.ok{background:var(--teal-50);color:var(--teal-700);border:1px solid var(--teal-100)}.banner.gold{background:var(--gold-100);color:var(--gold-700);border:1px solid var(--gold-300)}.empty{background:var(--white);border:1px dashed 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var(--border)}.cc-na-row:last-child{border-bottom:none}.cc-na-ic{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;flex:none;border-radius:8px;background:var(--gold-100);font-size:14px}.cc-na-ic.brick{background:var(--brick-bg)}.cc-na-txt{flex:1;min-width:0}.cc-na-title{font-size:14px;font-weight:600;color:var(--ink)}.cc-na-sub{font-size:12.5px;color:var(--slate);margin-top:2px}.cc-pulse-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-top:14px;text-align:center}.cc-pulse-n{font-size:30px;font-weight:700;color:var(--teal-700);letter-spacing:-.5px}.cc-pulse-l{font-size:12px;color:var(--slate);margin-top:2px}.cc-zone{margin-top:12px}.cc-zrow{display:flex;justify-content:space-between;align-items:center;font-size:13.5px;padding:9px 0;border-bottom:1px solid var(--border)}.cc-zrow:last-child{border-bottom:none}.cc-zrow span{color:var(--slate)}.cc-zrow 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var(--border);white-space:nowrap}.lo-table td{padding:13px 16px;border-bottom:1px solid var(--border);color:var(--ink);white-space:nowrap}.lo-table tr:last-child td{border-bottom:none}.lo-table tbody tr:hover{background:var(--canvas)}.lo-code{font-weight:700}.lo-st{font-weight:700;font-size:13px}.lo-st.transit{color:var(--gold-700)}.lo-st.done{color:var(--teal-700)}.lo-st.fail{color:var(--brick)}.lo-cust.ok{color:var(--teal-700);font-weight:600}.lo-cust.mut,.lo-mut{color:var(--mute)}.lo-done{color:var(--teal-700);font-weight:600}.lo-open{text-align:right}.lo-mag{background:none;border:none;cursor:pointer;font-size:14px;opacity:.6}.lo-mag:hover{opacity:1}.ds-auto{display:flex;align-items:center;gap:12px;background:var(--teal-50);border:1px solid var(--teal-100);border-radius:var(--r-lg);padding:14px 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var(--teal-100);display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:700}.ds-badge{font-size:11px;font-weight:700;padding:3px 10px;border-radius:30px}.ds-badge.busy{background:#eef1f0;color:var(--slate)}.ds-badge.free{background:var(--teal-50);color:var(--teal-700)}.ds-ron{display:flex;align-items:center;gap:10px;padding:10px 8px;border-bottom:1px solid var(--border)}.ds-ron:last-child{border-bottom:none}.ds-ron-txt{flex:1;min-width:0}.ds-ron-n{font-size:13.5px;font-weight:600}.ds-ron-s{font-size:12px;color:var(--slate);margin-top:1px}.rk-cols{display:grid;grid-template-columns:300px minmax(0,1fr);gap:16px;align-items:start}@media (max-width:860px){.rk-cols{grid-template-columns:1fr}}.rk-lh{display:flex;align-items:center;justify-content:space-between;padding:14px 14px 8px}.rk-li{display:flex;align-items:center;gap:10px;width:100%;text-align:left;background:transparent;border:none;border-top:1px solid var(--border);padding:11px 14px;cursor:pointer;font-family:inherit}.rk-li:hover{background:var(--canvas)}.rk-li.sel{background:var(--teal-50)}.rk-li-t{flex:1;min-width:0}.rk-li-n{font-size:14px;font-weight:600;color:var(--ink)}.rk-li-s{font-size:12px;color:var(--slate);margin-top:1px}.rk-dot{width:9px;height:9px;border-radius:50%;flex:none}.rk-dot.pend{background:var(--gold-300)}.rk-dot.rev{background:var(--brick)}.rk-dh{display:flex;align-items:center;gap:12px}.rk-doc{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 0;border-bottom:1px solid var(--border)}.rk-doc:last-of-type{border-bottom:none}.rk-doc-n{font-size:14px;font-weight:600;color:var(--ink)}.rk-allok{background:var(--teal-50);color:var(--teal-700);border:1px solid var(--teal-100);border-radius:var(--r-md);padding:11px 13px;font-size:13px;font-weight:600;margin-top:14px}.rk-gates{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.rk-gate{font-size:12.5px;font-weight:600;padding:6px 11px;border-radius:30px}.rk-gate.ok{background:var(--teal-50);color:var(--teal-700)}.rk-gate.warn{background:var(--gold-100);color:var(--gold-700)}.rk-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:18px}.btn.rk-warn{background:var(--gold-100);color:var(--gold-700);border-color:var(--gold-300)}.tk-type{font-size:11px;font-weight:700;padding:3px 9px;border-radius:30px;text-transform:capitalize;background:#eef1f0;color:var(--slate)}.tk-type.cust{background:var(--teal-50);color:var(--teal-700)}.tk-type.rider{background:var(--blue-bg);color:var(--blue)}.tk-type.pharm{background:var(--gold-100);color:var(--gold-700)}.tk-pri{font-size:11px;font-weight:700;padding:3px 9px;border-radius:30px;text-transform:capitalize}.tk-pri.urgent{background:var(--brick-bg);color:var(--brick)}.tk-pri.high{background:var(--gold-100);color:var(--gold-700)}.tk-pri.med{background:#eef1f0;color:var(--slate)}.tk-pri.low{background:#f1f4f3;color:var(--mute)}.tk-pri.done{background:var(--teal-50);color:var(--teal-700)}.dp-cols{display:grid;grid-template-columns:1fr 1.1fr;gap:16px;align-items:start}@media (max-width:900px){.dp-cols{grid-template-columns:1fr}}.dp-claim{background:var(--brick-bg);color:var(--brick);border-radius:var(--r-md);padding:11px 13px;font-size:13.5px;margin:10px 0;line-height:1.5}.dp-fields{display:flex;flex-direction:column;gap:8px;margin-top:6px}.dp-fields>div{display:flex;justify-content:space-between;font-size:13.5px;padding:7px 0;border-bottom:1px solid var(--border)}.dp-fields>div:last-child{border-bottom:none}.dp-fields span{color:var(--slate)}.dp-fields b{color:var(--ink)}.dp-verdict{margin-top:12px;background:var(--teal-50);border-color:var(--teal-100)}.dp-verdict.warn{background:var(--gold-100);border-color:var(--gold-300)}.dp-th{display:flex;align-items:center;justify-content:space-between}.dp-trail{display:flex;flex-direction:column;gap:0}.dp-step{display:flex;gap:12px;position:relative;padding-bottom:16px}.dp-step:not(:last-child):before{content:"";position:absolute;left:13px;top:26px;bottom:0;width:2px;background:var(--teal-100)}.dp-dot{width:26px;height:26px;flex:none;border-radius:50%;background:#eef1f0;color:var(--mute);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:700;z-index:1}.dp-dot.ok{background:var(--teal-500);color:#fff}.dp-step-b{flex:1;min-width:0;padding-top:2px}.dp-step-h{display:flex;justify-content:space-between;gap:8px}.dp-step-l{font-size:14px;font-weight:600;color:var(--ink)}.dp-step-t{font-size:12px;color:var(--mute);flex:none}.dp-step-d{font-size:12.5px;color:var(--slate);margin-top:3px;line-height:1.5}.st-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}@media (max-width:900px){.st-kpis{grid-template-columns:repeat(2,1fr)}}@media (max-width:520px){.st-kpis{grid-template-columns:1fr}}.rd-doc{font-size:11.5px;font-weight:700;padding:3px 10px;border-radius:30px}.rd-doc.ok{background:var(--teal-50);color:var(--teal-700)}.rd-doc.exp{background:var(--gold-100);color:var(--gold-700)}